Return Policy

Unfortunately, we do not refund Pokemon or Animal Crossing Items/Villagers, that we have already sent. As the time we spend to address to you any concern is part of the price you pay, you do not pay for items, you pay for a service and it is extremely inconvenient for us to refund everyone who is not aware of what are they purchasing. So, our policy is, we refund ONLY in case there is some problem from our side were we cannot deliver what we are supposed to. Make sure you are aware of what are you purchasing before placing an order, you can ask our staff in case you have any doubt.